Multi-award-winning and leading telecoms carrier of SIP, hosted, connectivity, unified communications and collaboration services, Voiceflex, is pleased to announce the launch of Voiceflex Flow in partnership with leading European unified communications provider Telavox.
In a move set to make Voiceflex the largest strategic partner to Telavox in Europe, the new service, Voiceflex Flow, is a unified platform offering both communications and contact centres as a service. Features also include disruptive pricing, omnichannel capabilities, integration into systems such as customer relationship management software and social media networks, and a suite of other applications.
Voiceflex is one of the UK’s leading carriers and will be offering Voiceflex Flow in addition to its range of pre-existing products. Voiceflex Flow is also the first in a series of products that will be launching in the near future, which couple Voiceflex’s acclaimed service with best-of-breed market solutions, such as Telavox’s world-class platform.
Since it was established in 2005, Voiceflex has grown to become an award-winning communications provider with 900 channel partners, a number that continues to grow year-on-year. Voiceflex is already one of the largest SIP carriers in the UK and continues to grow by being adaptable - it is now set to release new products alongside Voiceflex Flow in order to better serve the channel and hybrid working needs of today’s customers. As part of its plans to double in size, James Arnold-Roberts was named the new CEO of Voiceflex last year, and the new partnership with Telavox forms the next step in driving the company forward.
The new partnership with Voiceflex marks a major step forward for the currently Nordic-focussed vendor, Telavox, established in 2002. A unified communications provider, Telavox develops state-of-the-art communications platforms for businesses and organisations of all sizes. With an extensive team of in-house developers, and offices in nine countries, Telavox offers support and innovation to thousands of customers around the world.
Talking about the new partnership, CEO of Voiceflex, James Arnold-Roberts, said: “I’m delighted to be working alongside the Telavox team. They have years of experience working with connectivity and mobile services, and by launching this exciting new service together with Telavox, we can offer our customers the support they need.
“Collaborating with Telavox on our new unified communications platform, Voiceflex Flow made perfect sense. Since 2002, they’ve worked hard to revolutionise the way that businesses can communicate. They own their platform from top to bottom and joining forces with them will give us both more opportunities to grow and innovate, as well as greatly benefit our customers. Telavox’s expertise and technology made them an ideal partner, and we’ll be able to offer our customers industry-leading solutions.”
Andy Brunt, sales manager - service provider at Telavox, added: “We’re excited to be working together with Voiceflex on this new platform. At Telavox we’ve always aimed to offer high-quality service to our customers, and Voiceflex have proved to be a great fit with our ethos and services.
“Voiceflex Flow will meet a growing business need and help our customers to be both more productive and more secure. With Voiceflex’s vision and ambitious plans for the future, as well as their reputation as one of the leading telecoms carriers, they stood out from other companies in the market, and it was an easy decision to work alongside them - we look forward to our continuing partnership.”
Photo by Volodymyr Hryshchenko on Unsplash
